Delivery, Refund & Returns


At Tanya Bardo, we do everything to make sure your parcel arrives on time.

Please note, in the event of industrial strike action by our delivery partners, parcels may be delayed.

The time frames below are estimates and subject to delays outside of our control.

We offer shipping nationwide. We use reputed shipping companies to ship our products. Shipping costs vary depending on the size and weight of the package and the destination.

We strive to process and ship orders as quickly as possible, usually 3 days. However, shipping times may vary depending on your location.

We are not responsible for any delays or damage caused by the shipping carrier. If you receive a damaged or lost package, please contact us immediately so we can assist you in filing a claim with the shipping carrier.


Returns Policy

We promise to refund any items you are not completely happy with, provided they are returned to us in a saleable condition within 14 Days of receipt. All refunds will be credited back to your original method of payment.  

Please send returned items to: 

TB Returns John Marley Centre - Studio 195, Muscott Grove, Newcastle Upon Tyne NE15 6TT 

All items must be posted recorded delivery and remember to include proof of purchase. 


Warranty and Care

Our 925 sterling silver, 18ct gold and 18ct rose gold plated jewellery all have a warranty of 12 months. Our corded items have 6 months with proof of purchase.  Please be aware that in order for the warranty to be valid you must return your faulty item to us in full in order to receive a replacement. 

Please note: Our warranty does not entitle you to receive a replacement or refund for lost or stolen items. 

Contact for any warranty enquiries.

Any accidental damage/breakage can be repaired at a small charge. 

In order to keep your jewellery looking lovely for longer we highly recommend that you avoid contact with perfume, false tan, lotions, bath products, chlorine etc. Clean with a sterling silver/gold polishing cloth. 

Our intentional & meaningful jewellery

Use the power of symbolism and intention to manifest your dreams, focus your intentions, create your dream life, and connect with your angels.

Manifestation ritual

Use your manifestation ritual when you first put on your jewellery, whilst you set your intention. Write out what you want this piece of jewellery to represent, and what you want to achieve with that focus. This activates your subconcious, and will remind it each time you think about your jewellery. 

Affirmation cards 

Affirmations have incredible power to help us empower ourselves, increase our confidence and become who we know we truly are. 

The Final Touches

Every piece of Tanya Bardo meaningful jewellery includes: Premium branded Tanya Bardo gift box, A suede pouch, A manifestation ritual and Affirmation cards